Terms and Conditions

Effective Date: 1 January 2026

1. Acceptance of Terms

By using our website, services, or software, you agree to these Terms and accept all terms, conditions, policies, and notices contained or referenced herein. If you do not agree with any part of these Terms, you must not use our website, services, or software.

2. Use of Services

2.1 Eligibility

You must be at least 18 years old to use our services. By using our services, you represent and warrant that you are at least 18 years old and capable of forming a binding contract.

2.2 Account Registration

You may be required to create an account to use certain features of our services. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

2.3 Prohibited Conduct

You agree not to engage in any of the following prohibited activities:

• Software Tampering: You may not tamper with, modify, or reverse engineer our software.
• Hacking Attempts: You may not attempt to gain unauthorized access to our systems, networks, or software.
• Key Sharing: You may not share or distribute your software keys or licenses with any third party.
• Unauthorized Reselling: You may not resell our software or services without our express written consent.
• Selling Accounts: You may not sell or transfer your account to any third party.

3. Refunds

Refunds are ONLY applicable if the product that has been purchased is incompatible with your system or hardware. In such cases, you must contact our customer support within 30 days of purchase to request a refund. All refunds will be processed at our discretion and in accordance with our refund policy.

4. Intellectual Property

All content and materials available on our website, services, and software, including but not limited to text, graphics, logos, button icons, images, audio clips, and software, are the property of Aura Solutions B.V. or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, modify, or distribute any content or materials from our website, services, or software without our express written consent.

5. Limitation of Liability

Aura Solutions B.V. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use our website, services, or software.

6. Indemnification

You agree to indemnify and hold harmless Aura Solutions B.V., its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to attorney's fees) arising from your use of our website, services, or software or your violation of these Terms.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions.

8. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If we make material changes to these Terms, we will notify you by email or through a notice on our website. Your continued use of our website, services, or software after any such changes constitutes your acceptance of the new Terms.

9. Contact Us

If you have any questions or concerns about these Terms, please contact us at [email protected].